All sales are final. We only accept return due to defects of merchandise upon receipt. Please contact us within three business days if you receive any defective merchandise and would like to return. We do not accept return without prior authorization.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
All strung beads must be in their original strands.
Shipping costs are not refundable.
Sterling and Gold-Filled chains (by foot) can not be returned.
Sterling wires in coils and spools can not be returned.